Customers want to feel appreciated, and so they should. Great service has to be complemented with a fantastic customer experience that exceeds customer expectations.
Launching my startup was no easy feat. It was a long road from conception to inception and if I knew back then what I do now, I’d have avoided many hurdles.
Building a dream business while holding down a day job is a balancing act. The key is to be creative, organised, disciplined, focused and accept help from others.