How Customer Feedback Changed My Business

The importance of customer feedback is crucial to the growth of any small business. If you could access direct feedback in your business, imagine what it could do for you?

Walking away from the Brisbane KPI event on Saturday evening there was a spring in my step. I felt extremely motivated and excited about what will come next. And, the best part is that ‘next’ is up to me! For those who that haven’t heard of KPI, it stands for Key Person of Influence. It’s
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